Tagged: frontend, theme start site
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AuthorPosts
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February 15, 2024 at 9:16 am #1434368
[client 51.154.0.104] ModSecurity: collections_remove_stale: Failed deleting collection (name “ip”, key “144.217.181.137_cf100e70d35d4dd7daddc04920fcd89232d2b952”): Internal error (specific information not available) [hostname “www.maxundpaula.ch”] [uri “/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/lottie_animation/lottie_animation_admin.js”] [unique_id “Zc3GRbor7z7wQ3VQ9LlMkwAAABo”], referer: https://www.maxundpaula.ch/wp-admin/
Hi this very strange, thw wole theme does not work anymore.
in Admin it looks perfect, but in the front end it just apear the menu structur. Before it does not update the site hi shows in the admin, in brings a old verision ot the home page.
All the best,
PascalFebruary 15, 2024 at 3:20 pm #1434417Hi,
I rebild the start site and ich works, https://www.maxundpaula.ch/starte/ and https://www.maxundpaula.ch/test-start/ and it works also, but if i change the start site in theme option, it crash….
what is my problms
February 15, 2024 at 4:27 pm #1434421This reply has been marked as private.February 16, 2024 at 2:14 am #1434464Hi,
Thank you for the inquiry.
We have temporarily disabled the Enfold > Performance > File Compression settings, but the site continues to load the merged or compressed scripts and stylesheets. This indicates that the server is still attempting to retrieve these resources from the cache. Please deactivate the plugins temporarily and ask your hosting provider to temporarily disable server caching so that we can check the issue further.
Best regards,
IsmaelFebruary 16, 2024 at 11:56 am #1434488Hi Ismael,
We disable the Caching (nginx) on the server. But without any effect.
All the best,
PascalFebruary 16, 2024 at 3:20 pm #1434510Answer form the Hoster:
Lieber Pascal
Vielen Dank für Deine Anfrage.Gerne informieren wir Dich, dass der Server-Cache für die betroffene Wesbeite gellert wurde.
Die Entwickler sollten bitte beachten, dass dies alle 24 Stunden automatisch erfolgt, wir jedoch keinen aktives Caching aktiviert haben, welches den Content der Webseiten beeinflussen könnte.
Wir hoffen, Dir so etwas weitergeholfen zu haben und wünschen einen schönen Tag. Freundliche Grüsse
HOSTSTAR – Multimedia Networks AG [Switzerland]
Klodian Berisha—–
Dear Pascal
Many thanks for your inquiry.We would like to inform you that the server cache for the affected website has been cleared.
Developers should please note that this happens automatically every 24 hours, but we do not have active caching enabled, which could influence the content of the websites.
We hope to have been of some help to you and wish you a nice day. Kind regards
HOSTSTAR – Multimedia Networks AG [Switzerland]
Klodian BerishaFebruary 17, 2024 at 1:47 pm #1434570Bonjour / Hello Support Team
Still waiting of a Solution?
Liebe Grüsse Pascal
February 17, 2024 at 7:14 pm #1434605Hi,
Your page seems to give a lot of 404 errors, have you tried disabling all of your plugins?
If that helps enable each plugin one at a time until the error occurs again.Best regards,
MikeFebruary 19, 2024 at 9:39 am #1434750Hi Mike
Thanky you for your answer, It definitely has something to do with the enfold them. No matter which page I define as the homepage in the enfold, it doesn’t work. But when I look at it in the browser, it works without any problems. So it has something to do with the start page function in enfold.
You can test it self.All the best,
PascalFebruary 19, 2024 at 6:09 pm #1434794Hi,
Did you try disabling all of your plugins? Your homepage has a lot of 404 errors including css files which will break the page.
I wanted to test but am worried that disabling some of them will boot me out and I won’t be able to re-enable.
If your don’t want to disable your plugins, try creating a staging site and disabling the plugings so we can examine further.
Most cPanel webhosts have a staging site option, some in the dashboard:
Others add the option in the Softaculous WordPress Management
There may be other staging site options in different cPanel servers, these are the two that I have seen, if you don’t see these try asking your webhost what their option is.Best regards,
MikeFebruary 22, 2024 at 11:20 am #1435114Hi Mik & Co,
I found the Problem, the reason was .htacess and the permalink. To many sec. plugins.
All the best,
PascalFebruary 22, 2024 at 12:49 pm #1435123Hi,
Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
Mike -
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