The Mailchimp contact form is not displaying

Hey Mona,

Thank you for the inquiry.

Would you mind providing the site URL and post screenshots of the issue? You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot. Here are the steps to follow:

1.) Visit the website of your chosen platform, such as Savvyify, Imgur or Dropbox.
2.) Locate the option to upload a file or an image.
3.) Select the screenshot file from your computer or device and upload it to the platform.
4.) After the upload is complete, you will be provided with a shareable link or an embed code.
5.) Copy the link or code and include it in your message or response to provide us with the screenshot.

Thank you for taking the time to share the screenshot. It will help us better understand the issue you’re facing and provide appropriate assistance.

Best regards,
Ismael

Hi,
I see that you are using Enfold v5.5, you will need to update to v5.6.10 then you will need to re-enter the Mailchimp API in the theme settings and then go to each page the element is on and resave it. Mailchimp changed their API to v3, so you need to update.
If you can’t update automatically in the backend try manually updating.
To update your version of Enfold manually you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New

after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue

then you will see the Theme updated successfully message.

Best regards,
Mike

Hi,

Great, I’m glad that we could help :-)

Best regards,
Rikard