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AuthorPosts
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January 24, 2024 at 5:11 pm #1431922
Hi,
on my website the wrong colors for frames and buttons are displayed – only when I am logged out and when WP Fastest Cache is active. I have already deleted the cache of the plugin and deactivated Delete old CSS and JS files under Enfold/Performance.
Thank you very much for your help!
kind regards,
ebenandersJanuary 25, 2024 at 8:09 am #1431970Hey ebenanders,
Thank you for the inquiry.
Did you add any css modifications in the Quick CSS field or in the child theme’s style.css file? Please provide the site URL in the private field and post a screenshot of the issue. You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot. Here are the steps to follow:
1.) Visit the website of your chosen platform, such as Savvyify, Imgur or Dropbox.
2.) Locate the option to upload a file or an image.
3.) Select the screenshot file from your computer or device and upload it to the platform.
4.) After the upload is complete, you will be provided with a shareable link or an embed code.
5.) Copy the link or code and include it in your message or response to provide us with the screenshot.Thank you for taking the time to share the screenshot. It will help us better understand the issue you’re facing and provide appropriate assistance.
Best regards,
IsmaelJanuary 25, 2024 at 9:27 am #1431977Hi Ismael,
yes, there are some modifications in the Quick CSS field. I added them next to the other informations in the private field.
Kind regards,
ebenandersJanuary 25, 2024 at 2:43 pm #1432021Hi,
Thanks for the update. Did you try to deactivate your caching plugin to see what happens then? If you should need any further help, then please post admin WordPress login details in private.
Best regards,
RikardJanuary 25, 2024 at 3:42 pm #1432035Hi,
yes, I tried, the wrong colors for frames and buttons are displayed only when I am logged out and when WP Fastest Cache is active.
Best regards,
ebenandersJanuary 25, 2024 at 4:03 pm #1432039Hi,
Thanks for that. I tried clearing the cache from your plugin, and that seems to have worked. Please try checking your site in a private browser window.
Best regards,
RikardJanuary 26, 2024 at 8:38 am #1432097Hi Rikard,
this time it worked! I had tried it already without results. However, everything is now as it should be.
Many thanks for your help!Best regards,
ebenandersJanuary 26, 2024 at 11:06 am #1432116Hi,
Great, I’m glad that you got it working. If this should happen again, then please try turning off file compression and activate the option to delete old CSS and JS files under Enfold->Performance, then clear the cache from your plugin. After that you can activate file compression and turn off the option to delete old files again.
Best regards,
RikardJanuary 26, 2024 at 11:26 am #1432121Thank you so much for your great support!
Best regards,
KarinJanuary 26, 2024 at 3:48 pm #1432145Hi,
Thanks for the update. We’ll go ahead and close this thread for now then, please open a new thread if you should have any further questions or problems.
Best regards,
Rikard -
AuthorPosts
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