Viewing 4 posts - 1 through 4 (of 4 total)
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  • January 22, 2024 at 8:44 pm #1431717
    Alteks

    I am not able to edit the home page. The circle just spins and spins and never loads. This only happens on the home page as far as I can tell.

    January 23, 2024 at 5:23 am #1431736
    Ismael

    Hey Alteks,

    Thank you for the inquiry.

    We tried logging in but got an error using the credentials above. The username is not registered on the site. Please check the login info carefully or provide another admin account. Also, please make sure that the theme is updated to version 5.6.9.

    Best regards,
    Ismael

    January 23, 2024 at 1:32 pm #1431782
    Alteks

    Sorry, provided new username in private. Same password. The theme is up to date.

    • This reply was modified 10 months, 1 week ago by Alteks.
    January 24, 2024 at 11:27 am #1431879
    Rikard

    Hi,

    Thanks for the update. I’m seeing a 406 error on the file in private when editing the home page. Could you try reaching out to your hosting provider and ask why the server is responding with that error message please?

    Best regards,
    Rikard

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