Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • January 20, 2024 at 8:48 pm #1431600
    khaledalbarghothi

    The Enfold theme coming soon page appears as a white page in Chrome, Firefox, and Edge browsers. However, the page appears correctly in Safari. The site is hosted on Bluehost.
    Please help resolve this issue so that the coming soon page appears correctly in all browsers.

    BR

    January 22, 2024 at 4:33 am #1431648
    Nikko

    Hi khaledalbarghothi,

    Can you give us a link to your site?

    Best regards,
    Nikko

    January 22, 2024 at 7:35 pm #1431716
    khaledalbarghothi

    hi,
    sure
    https://kfb-engineering.com/

    BR

    January 23, 2024 at 12:19 am #1431724
    Nikko

    Hi Hi khaledalbarghothi,

    I have checked the link you gave in different browsers but I don’t see any issues and see the under construction page properly (screenshot link in private content).
    The problem might be caching on your local device/browser.

    Best regards,
    Nikko

    January 23, 2024 at 7:12 pm #1431813
    khaledalbarghothi

    Hi Nikko
    The current under construction page is being displayed by a third-party plugin. The problem lies with the coming soon page generated by the Enfold theme. Would it be permissible to grant you temporary administrator access to investigate this issue?

    BR

    January 24, 2024 at 12:39 am #1431829
    Nikko

    Hi khaledalbarghothi,

    Yes, just give us the login link and temporary admin access then post the credentials in private content.

    Best regards,
    Nikko

    January 24, 2024 at 6:18 pm #1431931
    khaledalbarghothi

    Hi Nikko
    I sent them
    BR

    January 25, 2024 at 12:09 pm #1432000
    Nikko

    Hi khaledalbarghothi,

    Thanks for providing the admin credentials.
    I have checked on the page and the reason why it’s blank page is that the text are white, so nothing is visible, I changed the background color and it shows properly.

    Best regards,
    Nikko

    January 25, 2024 at 9:03 pm #1432076
    khaledalbarghothi

    Hi Nikko,

    Thank you again for your prompt assistance in resolving the blank page issue. I’m very grateful for your expertise.

    I’m intending to delete my current site and install the Enfold demo coming soon page directly from the Enfold theme. If I face the same problem of white text, could you please guide me on how to change the text or background color?

    Thank you once more for your help.

    Sincerely,
    Khaled

    January 26, 2024 at 1:51 am #1432080
    Nikko

    Hi Khaled,

    Yes, just create a new post if you encounter any issues or need any assistance.
    Thanks for using Enfold and have a great day :)

    Best regards,
    Nikko

  • Author
    Posts
Viewing 10 posts - 1 through 10 (of 10 total)
  • The topic ‘Coming Soon Page Appears as White Page’ is closed to new replies.