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  • January 4, 2024 at 9:36 am #1429246
    Andreas Ventouras
    Guest

    Hello,

    I bought a theme on my Envato Account (Andreas_Ventouras or as.ventourasgmail.com) in 2015. It is installed on my website since then. Apparently a child theme was necessary.

    I have problem to find the original zip file. Can you send it to me? I need to to the update, thank you.

    Otherwise, I have someone ready to make the update but he says it can’t access my Envato account since it is made from a google connexion. How to give him an access.

    Thank you for you reply and kind regards,
    AV

    January 4, 2024 at 11:17 am #1429252
    Mike

    Hey Andreas Ventouras,
    Thank you for the link to your site but it seems to be down: http://ventourasgmail.com/
    Your site might be down if you have not updated it from 2015, as WordPress has changed a lot since then.
    You can download the latest version from your Theme Forest account, go to your products and next to the produce image to will see a drop down option to download the zip file.
    I’m not sure how you can give someone access to your Theme Forest account, try asking the Theme Forest support

    Best regards,
    Mike

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