Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #1428246

    We have about 20 sites where this will be an issue.

    The shortcodes for plugins are not working. In the installation I will point you to their is a plugin called US Maps and the shortcode is not working. This is the page to look at http://jasonb470.sg-host.com/florida/. There are developers working on this installation this weekend. I’ve posted this question at least 3 times and haven’t gotten anyone from the company to actually look at the problem. Any assistance would be appreciated as we are under a deadline and the Enfold install is not supposed to have this turned off.

    If you could provide me with the code on where to turn on short codes, I can access the theme files and fix it on our installations.

    This is definitely something that needs to be patched. Login details are pasted in the private content box.

    #1428270

    Hey lkerbyson1,
    Thank you for the link to your page, I check the backend of your page but I found no shortcodes, I do see this error in the browser console:
    jquery.nicescroll.js?ver=6.4.2:3183 Uncaught ReferenceError: jQuery is not defined
    typically this occurs when a script calls jQuery before it is loaded, this can occur if a caching plugin or theme settings are forcing jQuery into the footer.
    I disabled the theme setting Enfold Theme Options ▸ Performance ▸ Load jQuery in your footer
    and added the shortcode [freeusregionshtml5map id="0"] to the page that you linked to and the map shows correctly.
    Please check.

    Best regards,
    Mike

Viewing 2 posts - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.