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  • November 30, 2023 at 12:39 pm #1426796
    Tony Davis
    Guest

    I am attempting to buy your Enfold theme.

    The account has more than sufficient funds. The debit card is not blocked. Three attempts have been reported as unsuccessful with no details.

    Please tell me how to proceed.

    Thank you

    November 30, 2023 at 12:45 pm #1426797
    Yigit

    Hi Tony,

    Since the purchase process is handled by Envato unfortunately, we cannot help you.

    Please contact the Envato Support team: https://help.market.envato.com/hc/en-us/requests/new.

    Regards,
    Yigit

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