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  • November 27, 2023 at 8:29 pm #1426559
    Ilaria Gasperoni
    Guest

    Hello,
    I sent the refund request 11 days ago on themeforest and it is still in progress without any answer.
    I wont’use this theme for technical reasons.
    Can I please have a refund and you can revoke the license?
    Item Purchase Code: 50f79617-e3ef-492a-9d0a-b1c66163b281
    Waiting from yours
    Ilaria

    November 28, 2023 at 1:25 pm #1426599
    Yigit

    Hey Ilaria,

    We’ve forwarded your message to Kriesi. If you don’t see any progress on your request in a week, please feel free to raise a dispute with the Envato support team.

    Best regards,
    Yigit

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