Viewing 6 posts - 1 through 6 (of 6 total)
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  • #1426473
    Eva
    Guest

    Hi,
    sorry, there are always problems with the tokens! Why? This ist very stressfull.
    Sometimes I need your support, but every time i get the message, i would have no valid token?? How is that possible? I bought the last license in October 23 – now I need help for my own enfold website.
    I always recommend Enfold to my clients and can convice them to buy it, although they want only a landing page. But when Enfold stops helping when I need help I will really have switch to a free theme, at least for simple one pagers, because it ist a cost question for me to give an order to an external programmer.

    Actually, if you can help, I describe my problem:
    on my website we have integrated a woocommerce shop. But it’s not possible to develop it with enfold advanced page builder. can you help us? My Co-worker wrote:
    “Ich hab noch ein Problem:
    Im Avia builder gibt es keine Elemente für den Warenkorb und den Checkout.
    Ich hab leider auch über die Suche nichts gefunden.
    Meine Lizenz für Kriesi ist abgelaufen. Kannst du mal im Forum nachfragen?
    Danke.
    Auch der Dropdwon-Warenkorb wenn man auf den Einkaufskorb klickt ist leer.”

    Thank you for help, this is really important for me. Have a wonderful sunday!
    Best regards, Eva

    #1426479

    Hey Eva ,
    Thanks for the login, when I check your site the token seems to be working correctly and it says there is an update available.
    So I’m not sure what issue you are experiencing, but Envato reported that some tokens may experience problems that were created at a certain time, so if you are try to create a new token or use the official Envato Market Plugin, this was a issue with Envato.
    Envato recommends using the official Envato Market Plugin.
    As for your question, the cart & checkout pages are built with the woocommerce plugin, you can not use the Enfold elements to build these pages.

    Best regards,
    Mike

    #1426481
    This reply has been marked as private.
    #1426483

    Hi,
    Yes woocommerce is fully compatible with Enfold, this is not a compatible issue this is by design.
    The cart & checkout are special pages created by the woocommerce plugin, you can not use the Enfold elements to build these pages.

    Best regards,
    Mike

    #1426484

    Thank you a lot!

    #1426486

    Hi,
    Glad we could help, if you need further help please log into the support forum and open a new thread using the contact form is not appropriate for support questions.
    If you are unable to login to the support forum because you don’t have a activate support contract, please try going to your Theme Forest account and renew your support and then log in to the support forum and open a new thread.

    Best regards,
    Mike

Viewing 6 posts - 1 through 6 (of 6 total)
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