Viewing 6 posts - 1 through 6 (of 6 total)
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  • October 30, 2023 at 3:29 pm #1424136
    jb84

    Hi
    on 3 of my new parallax websites the website ico do not display after upload a new favico file

    I tested lots of png but the WP default favico with the globe stays or W logo
    Her in private my websites

    October 31, 2023 at 4:35 am #1424211
    Ismael

    Hey jb84,

    Thank you for the inquiry.

    Did you upload the image in the Enfold > Theme Options > Favicon settings? Please try to use a different image format, or post the login details in the private field so that we can check the issue properly.

    Best regards,
    Ismael

    October 31, 2023 at 10:08 am #1424224
    jb84

    Did you upload the image in the Enfold > Theme Options > Favicon settings?
    OF COURSE !!!

    I think there is a bug on your new enfold update.

    All my website lost the favincon.
    For one (lets call it WS1) : i save the icon reimport, refresh and icon display well

    For the second website I tryed to use the file of ico WS1, did the same of reimport as WB1 but icon not display

    Find enclosed credentials for fix it for me.
    And VERY IMPORTANT give me the streps you will use to fix because i need to reproduce for all my enfold websites!

    October 31, 2023 at 10:13 am #1424225
    jb84

    More info that can help!
    For the first website i gave you in my first message with credentials:
    The icon were the blue W of wordpress
    I upload my icon
    The icon change after to the round earth! (but not my icon.

    Hope it helps

    November 1, 2023 at 5:24 am #1424293
    Ismael

    Hi,

    Thank you for the update.

    It was a mixed content issue. We just edited the ico URL and replace “http” with “https”. Please make sure to perform a hard refresh before checking the page.

    Best regards,
    Ismael

    November 1, 2023 at 11:18 am #1424305
    jb84

    Thank ! Sorry for my sily mistake ! All work fine now
    You can close

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