Viewing 4 posts - 1 through 4 (of 4 total)
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  • October 10, 2023 at 11:06 am #1421992
    Jennifer Reid
    Guest

    Hi there,
    I’m having so much trouble with my backend editing is so slow on my enfold and things like the featured image and tags don’t even come up on the right hand side and the ‘wheel of death’ just spins for ages on end, without the editing being able to be done.
    I’m very frustrated and have purchased the theme 3 times for different websites. I no longer have support available and I don’t know how to contact you to get this technical support I am desperate for. Please help.

    October 10, 2023 at 11:26 am #1421997
    Rikard

    Hey Jennifer,

    You can register on the support forum here: https://kriesi.at/support/register/

    Best regards,
    Rikard

    October 11, 2023 at 7:14 am #1422073
    jenreid_411

    I’m getting a message popup : SORRY, BUT THAT ITEM PURCHASE CODE HAS ALREADY BEEN REGISTERED WITH ANOTHER ACCOUNT. PLEASE LOGIN TO THAT ACCOUNT TO CONTINUE, OR CREATE A NEW ACCOUNT WITH ANOTHER PURCHASE CODE.

    But I don’t know where to login?

    October 11, 2023 at 9:17 am #1422088
    Rikard

    Hi,

    You can login here: https://kriesi.at/support/

    Best regards,
    Rikard

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