Anchor links vs Safari

Hey whdsolutions,

Thank you for the inquiry.

We didn’t find any anchor links in the main menu or anywhere in the home page. We may need to see a screenshot. Please use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot. Here are the steps to follow:

1.) Visit the website of your chosen platform, such as Savvyify, Imgur or Dropbox.
2.) Locate the option to upload a file or an image.
3.) Select the screenshot file from your computer or device and upload it to the platform.
4.) After the upload is complete, you will be provided with a shareable link or an embed code.
5.) Copy the link or code and include it in your message or response to provide us with the screenshot.

Thank you for taking the time to share the screenshot. It will help us better understand the issue you’re facing and provide appropriate assistance.

Best regards,
Ismael

Hi,

Thank you for the update.

We can reproduce the issue but not yet sure what is causing it. It might be due to the hidden section on desktop and medium devices. Please try to add this css code and make sure to temporarily disable the Enfold > Performance > File Compression settings.

@media only screen and (min-width: 990px) {

  .responsive.av-no-preview #top #wrap_all .av-desktop-hide,
  .responsive.av-no-preview #top #wrap_all .av-desktop-font-size-hidden,
  .responsive.av-no-preview #top #wrap_all .av-desktop-font-size-title-hidden {
    display: none;
    height: 0;
  }
}

@media only screen and (min-width: 768px) and (max-width: 989px) {

  .responsive.av-no-preview #top #wrap_all .av-medium-hide,
  .responsive.av-no-preview #top #wrap_all .av-medium-font-size-hidden,
  .responsive.av-no-preview #top #wrap_all .av-medium-font-size-title-hidden {
    display: none;
    height: 0;
  }
}

Best regards,
Ismael

Hi,

We may nee to access the site in order to debug the issue properly. Please provide the WP and S/FTP details in the private field. Would it be alright if we deactivate the plugins temporarily while testing the site?

Thank you for your patience.

Best regards,
Ismael