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Hi there,
I hostingclient of mine uses the Enfold-theme and has version 4.4.1 which is quite old (June 2018, according to the changelog). As he probably purchased the theme, I would expect that he should have been able to update the theme, but when checking for updates, the theme states that he already uses the most recent version…. although the most recent version on your website is 5.6…
As the version, he uses, doesn’t work with PHP 8.x and the older PHP-version will be switched out from the hosting, he has a dilemma….
How to update his version to 5.6 if the normal update-process apparently doesn’t work (anymore)?
Regards,
KlausHey Klaus Spithost,
Thanks for your question, Envato (Theme Forest) changed the way the in-theme updates work a while back so your user will need to download the latest version from their Envato (Theme Forest) account and update manually.
After you update you will need to go to your Theme Forest account and create a new Token for future updates.
To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
then you will see the Theme updated successfully message.
Best regards,
Mike
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