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September 14, 2023 at 1:22 pm #1419164
Hi
I’m trying to enable mega menu for one of our menus.
But it does not work.
I’m working on a copy of our website at http://staging-1694608376.wexoe.se/ and the menu that we have enabled for mega menu is “Produkter”.
I assume it could be a CSS thing, but I can’t find the problem and would appreciate a hint :-)September 15, 2023 at 3:15 am #1419221Hi wexoe,
To assist you further, please provide us with your login credentials by following these steps:
- Install and activate the “Temporary Login Without Password” plugin. You can find it here.
- Once activated, navigate to “Users > Temporary Logins” in the left-side menu.
- Click on “Create New” to generate a temporary login.
- Enter the email address for the account (you can use (Email address hidden if logged out) ) and select the highest possible role. Set the expiry date to around four days to ensure enough time for debugging.
- Click “Submit” to create the temporary account.
- In the private section, provide us with the URL that allows us to access the temporary login and assist you.
Please note that once your issue is resolved, you can remove the plugin. Alternatively, if you prefer not to use the plugin, you can manually create an admin user and share the login credentials in the “private data” field.
If you have any further questions or concerns, please let us know.
Best regards,
NikkoSeptember 15, 2023 at 9:01 am #1419244This reply has been marked as private.September 16, 2023 at 8:26 pm #1419348Hi,
Thank you for your patience, I see that the mega menu classes are not added to your menu, but when I switch to the parent theme the mega menu classes are added, so it seems to be something in your customized child theme, I’m not able to view your child theme functions.php but it looks like you have added ACF to create a custom child theme panel to your child theme, perhaps this is where the issue is. I don’t have experience with ACF and it is outside of our support to debug the conflict, I recommend trying to disable this customization so the mega menu will work correctly, or if someone built this for you to ask them for assistance.Best regards,
MikeSeptember 17, 2023 at 1:05 am #1419373how did you insert that #header_main_secondary?
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