Viewing 12 posts - 1 through 12 (of 12 total)
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  • September 7, 2023 at 4:06 pm #1418370
    newmediologo

    Hi. The client wish to use a new Flaticon set and she have uploaded it in the Media Library for the English Language.. When she try to Import in Enfold from Import/Export-> Iconfont Manager she get the error Message “Could’nt add the fon because the server did not respond, reload the page and try again”..

    The file is 4385860-design-thinking.zip file contains different folders of icons sets in png, eps, font, svg, psd
    WordPress 6.3.1
    PHP 8.1.22
    Enfold 5.6.6 with Enfold Child

    Login and Error Log details in private..

    Thank You very much for Your Help

    September 8, 2023 at 12:37 pm #1418450
    Ismael

    Hey newmediologo,

    Thank you for the inquiry.

    Please note that only monocolored icon sets from Flaticon are allowed in the Iconfont Manager, and the downloaded file should not be modified in any way. It seems that, according to your description, your client manually organized the icons and compressed them into an archive file. For more information, please check the documentation provided below.

    // https://kriesi.at/documentation/enfold/icon/#adding-your-own-fontello-or-flaticon-icons-

    Best regards,
    Ismael

    September 8, 2023 at 12:46 pm #1418453
    newmediologo

    Hi @Ismael, the Icon set was downloaded from Flaticon but probably the archive contains too much sets not compatible with Enfold or WordPress.. I’ll refer to the client and she decides what to do..

    Tahnk You very much, please leave the thread open..

    September 8, 2023 at 3:43 pm #1418484
    Ismael

    Hi,

    Thank you for the update.

    Yes, it is possible that there are incompatible icons in the set and that the structure of the archived or compressed file has been altered. Please inform your client that the downloaded file should be kept as is and that only monocolored icons are allowed in the Iconfont Manager. We will keep the thread open.

    Best regards,
    Ismael

    September 8, 2023 at 3:56 pm #1418485
    newmediologo

    Hi @ismael.. The dowloaded archive works well.. I think. that if her delete all the folders except the folder “font” that contains the following kind of files is possible that it works because it seems to be just flat fonts icon..

    Please give me Your opinion.. Thanks

    _flaticon.scss
    flaticon.css
    flaticon.html
    Flaticon.svg
    Flaticon.ttf
    Flaticon.woff
    Flaticon.woff2

    September 9, 2023 at 11:03 pm #1418602
    Mike

    Hi,
    If you link to the font zip file we can test it.

    Best regards,
    Mike

    September 10, 2023 at 7:43 am #1418639
    newmediologo

    Hi Mike.. In private the link to the file.. Thanks

    Update.. I’ve unzipped the archive, deleted all the folders except the “font” folder, re-zipped the archive and imported in a Enfold test site site and it works correctly..

    Could You plese confirm..? Thanks..

    September 10, 2023 at 5:32 pm #1418657
    Mike

    Hi,
    The one you link to didn’t work for me, please link to your modified zip so I can test.

    Best regards,
    Mike

    September 10, 2023 at 5:42 pm #1418659
    newmediologo

    Hii Mike.. In private the link at the modified archive.. It contains only the folder “font” and works on Enfold.. Try it..

    Thank You very much

    September 10, 2023 at 6:06 pm #1418668
    Mike

    Hi,
    Yes this file worked:
    Enfold_Support_3227.jpeg
    unless there is anything else we can help with on this issue, shall we close this then?

    Best regards,
    Mike

    September 10, 2023 at 6:10 pm #1418669
    newmediologo

    Thanks Mike.. Solved..

    Can close..

    Happy Sunday evening..

    September 10, 2023 at 7:29 pm #1418674
    Mike

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

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