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  • August 29, 2023 at 6:41 am #1417371
    jeel147

    hello
    i had to change the phpversion from 7.4 to 8.1 but it was than i discovered there was no enfold update.
    check manually: it kept the old version (4.6.3.1)
    automatic update: didnt work

    …

    what to do about this?

    best rerards, jelle

    ps: when trying to change the phpversion i got a errormessage, site was not longer available, thats how i discovered.
    apparantly the change from php7.4 to php8.1 didnt work with the enfold 4.6.3.1 version?

    • This topic was modified 1 year, 2 months ago by jeel147.
    August 29, 2023 at 9:56 am #1417384
    Rikard

    Hey jeel147,

    Did you register your theme license? https://kriesi.at/documentation/enfold/theme-registration/. If the updates should not come through after that, then please try this plugin: https://envato.com/market-plugin/

    If you need further help, then please check the login details you posted, as they are not working.

    Best regards,
    Rikard

    August 29, 2023 at 1:38 pm #1417429
    jeel147

    Hello Rikard, i always use the same private token and its always working.
    checked it on this site and i got the approval (allright all options saved, no problem whatsoever – message)

    the plugin you gave me does not seem to work…(i can spot in in the plugin list but not at the left side in the menu by the way)

    can i just reinstall the enfold theme, a newer version, over my old enfold theme? also the enfold child theme?

    ………………

    • This reply was modified 1 year, 2 months ago by jeel147.
    • This reply was modified 1 year, 2 months ago by jeel147.
    August 29, 2023 at 2:25 pm #1417434
    Rikard

    Hi,

    Thanks for the update. You need to configure the plugin as well, it can’t know your purchases otherwise. Please go to the plugin menu, then follow the instructions there.

    Best regards,
    Rikard

    August 29, 2023 at 4:45 pm #1417464
    jeel147

    oke Rikard, its oke now, thanks al lot for your help!

    you can close this ticket now

    best regards, jelle

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