Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • August 23, 2023 at 11:11 am #1416937
    limesolutions

    Hi, I’m working on a new site and the enfold.child features (style.css and functions.php) don’t seem to work anymore. I have emptied the cache many times and looking at the source code the css file is not embedded. How is it possible?

    August 23, 2023 at 11:15 am #1416939
    Nikko

    Hi limesolutions,

    To assist you further, please provide us with your login credentials by following these steps:

    1. Install and activate the “Temporary Login Without Password” plugin. You can find it here.
    2. Once activated, navigate to “Users > Temporary Logins” in the left-side menu.
    3. Click on “Create New” to generate a temporary login.
    4. Enter the email address for the account (you can use (Email address hidden if logged out) ) and select the highest possible role. Set the expiry date to around four days to ensure enough time for debugging.
    5. Click “Submit” to create the temporary account.
    6. In the private section, provide us with the URL that allows us to access the temporary login and assist you.

    Please note that once your issue is resolved, you can remove the plugin. Alternatively, if you prefer not to use the plugin, you can manually create an admin user and share the login credentials in the “private data” field.

    If you have any further questions or concerns, please let us know.

    Best regards,
    Nikko

    August 24, 2023 at 9:47 am #1417035
    limesolutions

    Thanks, I sent you a private message.

    August 24, 2023 at 1:18 pm #1417045
    Nikko

    Hi limesolutions,

    Thanks for giving us admin access.
    I have moved the CSS code from Appearance > Customize to style.css of the child theme and it works.
    Although you can’t see style.css you will see the style reflected on the page and you can inspect the element to make sure it’s there, it’s just merged with other css files and then minified.

    Best regards,
    Nikko

    August 24, 2023 at 1:45 pm #1417054
    limesolutions

    Thanks Nikko, but something is not right for me.

    You did exactly what I usually do and that didn’t work in this case.

    I just cleared all the contents of the style.css file and the frontend shows as if it’s still there despite clearing the cache multiple times….why?

    Update: It now seems to work.
    I cleared the cache on my browser and server with WP Super Cache.
    Could it be that the server cache has a lag time once it is cleaned with the WP Super Cache plugin?

    August 24, 2023 at 1:53 pm #1417056
    Nikko

    Hi limesolutions,

    You have a caching plugin, try to flush it out.
    If it’s not the plugin then maybe there’s a built-in caching on your server (hosting provider), some hosting platforms seems to have this unclearable cache.
    You may also want to try to go to Enfold > Performance, then enable Show Advanced Options and try different settings in there, or try to disable CSS File Merging And Compression.
    Hope it helps.

    Best regards,
    Nikko

    August 24, 2023 at 2:00 pm #1417058
    limesolutions

    I deleted the plugin but didn’t fix the problem.
    But doing as you suggested, disabling merging and compression of CSS files, updates to the CSS style file are immediate!
    Thank you!

    August 24, 2023 at 2:11 pm #1417059
    Nikko

    Hi limesolutions,

    You’re welcome :)
    I’m glad that we could help you.

    Best regards,
    Nikko

  • Author
    Posts
Viewing 8 posts - 1 through 8 (of 8 total)
  • You must be logged in to reply to this topic.