Viewing 4 posts - 1 through 4 (of 4 total)
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  • August 10, 2023 at 11:38 pm #1416019
    SPARK-Marketing

    Dear Team,

    Our website employs the Enfold theme, with the current version being 3.8.5. However, when attempting to update the PHP version to the latest iteration (8.0 to 8.2), a fatal error occurs. In an effort to rectify this, we endeavored to upgrade the theme to its most recent version. Regrettably, this resulted in a complete overhaul of our website’s design.

    We kindly request guidance on the optimal approach to address this issue. If necessary, I am prepared to provide the development server credentials. Below are the URLs for both the development and live websites:

    Your assistance is greatly appreciated.

    August 11, 2023 at 9:48 am #1416036
    Ismael

    Hey SPARK-Marketing,

    Thank you for the inquiry.

    with the current version being 3.8.5.

    The latest version of the theme is 5.6.5 which is now available on your Themeforest account. Please download the latest version and try to upload the files via FTP.

    // https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

    Best regards,
    Ismael

    August 14, 2023 at 9:37 pm #1416287
    SPARK-Marketing

    Hi Ismael,

    My main concern is that only. when i upgrading it latest version of theme my entire website looks changed.
    So is there way to keep current version (3.8.5) of theme with latest version version of php 8+, or if i upgraded to latest theme version how i achieve my same design without doing so much efforts.
    Kindly help.

    Regards
    Spark Team

    August 15, 2023 at 10:35 am #1416324
    Rikard

    Hi,

    Thanks for the update. We would need to see the actual problem in order to help you out, would you be able to copy the site to a staging area and perform the update there first please?

    Best regards,
    Rikard

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