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  • #1415675

    Hello, I’m having an issue where, when I hyperlink some text in a Topic in bbPress, when I publish or schedule the post, it is stripping (removing) the hyperlink.

    This is an intermittent issue.

    I have gone through deactivating and reactivating plugins.

    Please let me know what else to check or try.

    • This topic was modified 1 year, 2 months ago by dbtpath. Reason: Added link to screencast video showing the issue
    #1415718

    This seems to be happening when trying to hyperlink text anywhere where the Avia Advanced Builder is not available.

    #1415719
    This reply has been marked as private.
    #1415930

    Hi,

    Thanks for the information. This sounds like a plugin conflict. If it was a compatibility issue with Enfold, it wouldn’t work all the time.

    To check if this is theme related, please try switching to one of the default themes and check if that resolves the issue.

    If you can reproduce the issue when Enfold parent theme is active, please create a staging copy of your site and send us admin login credentials so we can investigate the issue.

    Best regards,
    Yigit

    #1416022
    This reply has been marked as private.
    #1416040

    Hi,

    Thanks for the update, we’ll keep this thread open for you.

    Best regards,
    Rikard

    #1416405
    This reply has been marked as private.
    #1416413

    Hi,

    Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

Viewing 8 posts - 1 through 8 (of 8 total)
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