Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • July 28, 2023 at 9:35 pm #1414780
    merlijn16
    Guest

    Hi, I have just bought a new license, I download all but I can’t find my license for help at your other forum.
    I have a problem in my webshop. This is what I see behind my url /?avia_forced_reroute=1
    Please can you help me to remove this part?

    July 28, 2023 at 9:58 pm #1414784
    Rikard

    Hey merlijn16,

    Thanks for the login details. I activated the previous option for Maintenance mode, then selected the option which is not a page and saved. I then turned off Maintenance mode again. Please check if everything is working as it should now.

    Best regards,
    Rikard

    July 28, 2023 at 11:02 pm #1414786
    merlijn

    Hi Rikard,
    Thank you for the quick response.
    Sorry I have still the same problem. :-(
    Please try again.
    You are my latest option before the advertising will start.

    July 29, 2023 at 11:23 am #1414801
    Rikard

    Hi,

    Thanks for the update, but I can’t see that happening anymore on my end. Could you try to explain the problem a bit further please?

    Best regards,
    Rikard

    July 29, 2023 at 1:43 pm #1414813
    Mike

    Hi,
    Thanks for the login, in your theme seting you had the “webshop” set as the 404 page with “redirect” that adds the /?avia_forced_reroute=1 I changed your option to “without redirect”
    Please clear your browser cache and check.

    Best regards,
    Mike

    July 29, 2023 at 4:10 pm #1414828
    merlijn

    Mike It works!! Thank you very much!
    see also private content

    July 29, 2023 at 5:09 pm #1414830
    Mike

    Hi,
    Please try to register for the support forum here, then after login and then create a new thread for any further questions.

    Best regards,
    Mike

    July 29, 2023 at 6:14 pm #1414836
    merlijn

    Hi Mike I have to insert a license code and I can’t find.

    July 29, 2023 at 6:26 pm #1414837
    merlijn

    yes I found the code.
    Thank you!

    July 29, 2023 at 6:34 pm #1414838
    merlijn
    This reply has been marked as private.
    July 29, 2023 at 6:48 pm #1414840
    Mike

    Hi,
    I deleted the message, shall we close this then?

    Best regards,
    Mike

    July 29, 2023 at 11:55 pm #1414886
    merlijn

    Thank you Mike, yes you can close.

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Viewing 12 posts - 1 through 12 (of 12 total)
  • The topic ‘bought a new license for help but can't find the new license’ is closed to new replies.