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  • #1414416

    Hi team,

    I wanted to link to a youtube video on my advanced layerslider so that it plays in the same window like a popup, I had it working for a short time (but now I cannot replicate it). What am I doing wrong?

    And there is another problem: once you click X on the video the button acts as if it is still loading (loading icon circling) that does not go away.

    See the test link below.

    #1414470

    Hey A,

    Thank you for the inquiry.

    The format of the youtube URL that you are currently using is not valid. You have to use the following format instead.

    https://www.youtube.com/watch?v=G0k3kHtyoqc
    

    Let us know if this helps.

    Best regards,
    Ismael

    #1414545

    Than you for the link update. that did work.

    However the “load” circle on the button still is not working. It just acts as if it is still loading, even if you scroll through all the slides and return to it, it still looks as if it is loading.

    #1414632

    Hi,

    We cannot reproduce the issue with the “loading” icon. Would you mind providing a screenshot of the issue? You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot. Here are the steps to follow:

    1.) Visit the website of your chosen platform, such as Savvyify, Imgur or Dropbox.
    2.) Locate the option to upload a file or an image.
    3.) Select the screenshot file from your computer or device and upload it to the platform.
    4.) After the upload is complete, you will be provided with a shareable link or an embed code.
    5.) Copy the link or code and include it in your message or response to provide us with the screenshot.

    Thank you for taking the time to share the screenshot. It will help us better understand the issue you’re facing and provide appropriate assistance.

    Best regards,
    Ismael

    #1414778

    https://www.dropbox.com/s/3axy826bx0voyjj/loading%20button%20.png?dl=0

    Notice the circle load icon. After you click to watch the video, this icon shows. Once you click x from watching the video, this loading icon remains on the button, even after you scroll through the rest of the slides.

    #1414951

    Hi,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    .avia-slideshow .avia-slideshow-button .av-siteloader {
    	display: none;
    }
    .avia-slideshow .avia-slideshow-button .avia_loading_icon {
        background: transparent;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    #1415068

    That worked, thank you!

    #1415071

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

Viewing 8 posts - 1 through 8 (of 8 total)
  • The topic ‘Advanced Layerslider Button “Loads” forever when linking to Youtube’ is closed to new replies.