Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #1414347

    Hello,

    I need to change the background of the icon : https://imgpile.com/i/C9PkRx but there is no possibility to add my HEX code (#f7fbfd).

    Thank you.

    Best regards,

    #1414358

    Hi sofiadadci,

    To assist you further, please provide us with your login credentials by following these steps:

    1. Install and activate the “Temporary Login Without Password” plugin. You can find it here.
    2. Once activated, navigate to “Users > Temporary Logins” in the left-side menu.
    3. Click on “Create New” to generate a temporary login.
    4. Enter the email address for the account (you can use (Email address hidden if logged out) ) and select the highest possible role. Set the expiry date to around four days to ensure enough time for debugging.
    5. Click “Submit” to create the temporary account.
    6. In the private section, provide us with the URL that allows us to access the temporary login and assist you.

    Please note that once your issue is resolved, you can remove the plugin. Alternatively, if you prefer not to use the plugin, you can manually create an admin user and share the login credentials in the “private data” field.

    If you have any further questions or concerns, please let us know.

    Best regards,
    Nikko

    #1414487

    Hi Nikko,

    You will find the link in the private section.

    Thank you.

    Best regards,

    #1414524

    Hi Nikko,

    Even if you didn’t answer yet to my message, I think that you did something because now I can add my hex code to change to background color of my icon.

    I just wanted to thank you and your team for the quality of the support provided. This is simply the best theme and the best team!

    You can close the thread.

    Best regards,

    #1414600

    Hi sofiadadci,

    I’m glad that we could help you :)
    I believe the issue may just be due to caching and was fixed when caching expired and fetched new scripts and css.
    Thanks as well for using Enfold and have a great day!

    Best regards,
    Nikko

Viewing 5 posts - 1 through 5 (of 5 total)
  • The topic ‘Background color icon’ is closed to new replies.