Viewing 8 posts - 1 through 8 (of 8 total)
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  • July 19, 2023 at 9:12 pm #1413760
    lucybb
    Guest

    My iconbox titles are not showing on this page:

    Contact

    I’ve looked at source code and they are in there, for example search “account deletion”

    The forums won’t let me post saying my license has expired but it hasn’t.

    Thanks

    July 20, 2023 at 12:48 am #1413765
    Nikko

    Hi lucybb,

    Thanks for contacting us!
    Your license didn’t expire since it’s lifetime but support is only 6 months after you purchase the theme unless you renew support.
    As for the issue, please try to disable Javascript File Merging And Compression and CSS File Merging And Compression in Enfold > Performance.

    Best regards,
    Nikko

    July 20, 2023 at 8:05 am #1413790
    lucybb

    Thank you. Unfortunately these are both already disabled, so that is not the issue.
    Also I have paid for continued support, I’m not sure why this isn’t showing.
    Thanks
    Lucy

    July 21, 2023 at 2:52 am #1413886
    Nikko

    Hi Lucy,

    You’ll need to register here first: https://kriesi.at/support/register/
    Once that’s done, login to your account and give us temporary admin access, so we can inspect the backend further.
    Just post the credentials in private content.

    Best regards,
    Nikko

    July 21, 2023 at 6:06 pm #1413988
    lucybb2

    Hi,
    Thanks, I’m back as Lucybb2 as I could only manage to create a new account with a new purchase code!
    My admin details are in the private section.
    Lucy

    July 22, 2023 at 11:45 am #1414028
    Rikard

    Hi,

    Thanks for that. You have this CSS in Quick CSS, which is hiding it:

    .entry-content-header {
  display: none;
}

    Please try removing that CSS.

    Best regards,
    Rikard

    July 22, 2023 at 11:47 am #1414029
    lucybb2

    Thank you so much. Don’t know why I ever added that!?! But your support is excellent. Thank you.

    July 22, 2023 at 10:20 pm #1414082
    Mike

    Hi,
    Glad Rikard could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

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