Viewing 7 posts - 1 through 7 (of 7 total)
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  • June 14, 2023 at 12:15 am #1410518
    John Reeves Taylor
    Guest

    Does the enfold license expire or is it enduring?

    June 14, 2023 at 6:01 am #1410538
    Nikko

    Hi John Reeves Taylor,

    Thanks for contacting us!
    The Enfold license will not expire and you will be able to update the theme, however, support for the theme expires in 6 months (or 12 months if you have extended support) and can be renewed.

    Best regards,
    Nikko

    June 14, 2023 at 8:16 am #1410543
    JRTaxi

    Thank you, Nikko,

    FYI my support ended years ago.

    What are the details regarding support renewal ?

    John R

    June 14, 2023 at 3:22 pm #1410589
    Rikard

    Hi John,

    Please refer to this: https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support

    Best regards,
    Rikard

    June 18, 2023 at 5:13 am #1411005
    JRTaxi

    Hi Rik,
    thank you for your response and link much appreciated.

    Cheers John

    June 18, 2023 at 12:49 pm #1411009
    Rikard

    Hi,

    Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

    Best regards,
    Rikard

    June 19, 2023 at 4:34 am #1411034
    JRTaxi

    Hi Rik,

    I think we can close this topic – thank you again for your response.

    FYI – as an amateur in this field, I have noted that themes, hosting, WordPress, plugins, and so much more are all interconnected as they need to be to make them all fulfill their reason for existing and yet support is disconnected. I have checked out the various links describing what Kriesi does and doesn’t support so all good with you there. A common response from any of the parties involved is that this issue or that issue is outside their scope and rightly so except that is also so unhelpful when the various components need to work together and are interrelated and do not operate in isolation like support does. Just saying!

    Cheers John

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Viewing 7 posts - 1 through 7 (of 7 total)
  • The topic ‘Enfold License duration’ is closed to new replies.