Viewing 9 posts - 1 through 9 (of 9 total)
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  • June 12, 2023 at 5:44 pm #1410360
    Illingco

    This seems to work fine on our staging site when “Load more” is complete (with your Masonry design element), but on production site it also shows the individual variations of a variable product, but clicks into the variable product. We do not want the individual products showing on this landing page, but why are they? Thanks.

    June 12, 2023 at 5:47 pm #1410361
    Illingco

    This particular issue is urgent so I would appreciate your quick reply. Thanks.

    • This reply was modified 2 years, 4 months ago by Illingco.
    June 13, 2023 at 3:50 am #1410406
    Ismael

    Hi,

    Thank you for the inquiry.

    Have you tried reselecting the categories in the masonry element? If the issue persists, you can temporarily hide the variable items by adding the following CSS code:

    .av-masonry-entry.type-product_variation {
    display: none !important;
}

    Please make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings in order to ensure that the changes take effect.

    Best regards,
    Ismael

    June 13, 2023 at 4:22 pm #1410472
    Illingco

    Sorry, which part exactly do I toggle off and on?

    June 14, 2023 at 10:20 am #1410556
    Ismael

    Hi,

    After adding the CSS code that we suggested above, try disabling the CSS compression in the Enfold > Performance > File Compression section. Have you tried reselecting the categories?

    Best regards,
    Ismael

    June 14, 2023 at 3:28 pm #1410594
    Illingco

    I have tried all of that. Nothing works, except using the CSS and listing all products without using any other pagination (and the standard pagination just loads the same first page if it shows up at all).

    June 15, 2023 at 7:55 am #1410665
    Ismael

    Hi,

    Have you tried temporarily disabling the plugins? Please keep the CSS code for now to hide the unwanted items on a temporary basis.

    Best regards,
    Ismael

    June 26, 2023 at 4:48 pm #1411744
    Illingco

    I have not, because the staging site works fine and is an exact replica of the production site.

    July 13, 2023 at 7:15 am #1413190
    Ismael

    Hi,

    Sorry for the delay. Have you tried reselecting the categories in the Masonry element? You should also try and flush the permalinks by resaving the options in the Settings > Permalinks panel. Let us know if this helps.

    Best regards,
    Ismael

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