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  • #1410010

    It shows a white blank space until someone scrolls or clicks the slider. How can we fix this?

    #1410012

    screenshot attached

    #1410162

    Hi,
    Thanks for the screenshot and the link to your site, I believe this is due to a lazy load option in your 10Web Booster plugin, but it seems the only way to change the settings is to login to the 10Web Booster management site which I don’t have access to. Try disabling any lazy load option and check your site again.
    If this doesn’t help Try disabling your plugins and clear your browser cache. If that resolves the issue, reactivate each one individually clearing your browser cache after each one until you find the cause.
    It looks like you are using an iPhone from your screenshot, please note that iPhones can be hard to clear the cache, often you need to also clear the history to fully purge the cache, following these steps for Safari and note Step 4 where you will Clear the History.

    Best regards,
    Mike

    #1410662

    That was it. thanks

    #1410689

    Hi,

    Great, I’m glad that Mike could help you out. Please let us know if you should need any further help on the topic, or if we can close it.

    Best regards,
    Rikard

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