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  • #1409920

    Hello. When I update a page, it’s saved but modifications are not displayed on the public web site. Very strange… Can you take a look ? Thanks.

    #1409940

    Hey Xavier,

    Thank you for the inquiry.

    Which elements are you trying to update? We have tested adding a text block below the first element, and after updating the page, the changes appear to be correctly reflected on the frontend.

    Would you mind providing a screenshot of the issue? You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot. Here are the steps to follow:

    1.) Visit the website of your chosen platform, such as Savvyify, Imgur or Dropbox.
    2.) Locate the option to upload a file or an image.
    3.) Select the screenshot file from your computer or device and upload it to the platform.
    4.) After the upload is complete, you will be provided with a shareable link or an embed code.
    5.) Copy the link or code and include it in your message or response to provide us with the screenshot.

    Best regards,
    Ismael

    #1409948
    This reply has been marked as private.
    #1409949
    This reply has been marked as private.
    #1409950
    This reply has been marked as private.
    #1409951
    This reply has been marked as private.
    #1409974

    Hi,

    Are you using a child theme? if yes, please add this PHP Snippet in your child theme’s functions.php, if you don’t have one, then you can use a plugin called WPCode – Insert Headers and Footers and insert it as a PHP Snippet:

    function custom_avf_post_css_create_file( $create ) {
    	return false;
    }
    
    add_filter( 'avf_post_css_create_file', 'custom_avf_post_css_create_file', 10, 1 );

    I hope it helps.

    Best regards,
    Nikko

    #1409991
    This reply has been marked as private.
    #1410017

    Hi Twinloc,

    I tried to check your homepage and it seems to render correctly, the icons are showing properly.

    Best regards,
    Nikko

    #1410616
    This reply has been marked as private.
    #1410656

    Hi Xavier,

    I have checked that page and it seems the page itself is problematic for unknown reasons, I could not see any errors but it is not updating as you mentioned.
    I tried to duplicate the page (link in private content) and made some changes on the text and it does update properly, also I tried to add a menu item, which I have already removed and it was added instantly on the page I created but not on https://www.pp-neo.fr/comment-voter/
    The only solution I could recommend is to recreate the page, you can use the page I created and just remove the added text (-12345) and change the url.

    Best regards,
    Nikko

    #1410899
    This reply has been marked as private.
    #1410919

    Hi Twinloc,

    I did see the issue at the first instance, also, I did not find any errors that would cause it, also, I’m not really sure why a duplicate works fine but not the original.
    I also noticed that the page that has the issue does not show the admin bar on top even when logged in.
    To be honest, this is the first time I see an issue like this, and I think it’s not a theme problem but maybe there’s some security in your webhost that maybe triggers the issue.

    Best regards,
    Nikko

Viewing 13 posts - 1 through 13 (of 13 total)
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