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AuthorPosts
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June 1, 2023 at 3:48 pm #1409283
Hi, I have a big problem with website.
I’m trying to edit some pages on the site but I don’t see the changes, like nothing is being saved.
I’ve tried editing in classic editor mode, importing the code into another page and editing, but it doesn’t change anything.
This issue occurs on some pages, not all.
Previously, the pages were created in a clean installation of wordpress and then imported into the main domain, some imported with the import tool some (the ones that have problems) with other solutions.
From beginning, the affected pages presented problems.
I checked the code and it doesn’t look like there is any unclosed tag.
Can you help me?
One of the affected pages is https://www.sitowp.it/sito-web-aziendale-standard/
and it was imported from https://yard.sitowp.com/sitowp/sito-web-companies-offer-standard/June 1, 2023 at 8:11 pm #1409314Hey edolmen,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardJune 2, 2023 at 12:14 am #1409325hello,
I wrote down login details.Let me know thanks
June 2, 2023 at 9:42 am #1409369Hi,
Thanks for that. I created a test page, please see private. While editing that it triggered a server error, could you share server error logs with us please? You could also try recreating the problem page, to see when the editing starts breaking.
Best regards,
RikardJune 2, 2023 at 11:39 am #1409383This reply has been marked as private.June 2, 2023 at 11:43 am #1409384This reply has been marked as private.June 3, 2023 at 12:08 pm #1409467Hi,
Thanks for that. The only fatal error I see in there seems to be coming from your SEO plugin. What happens if you deactivate that? Also, did you try to recreate the page in question?
Best regards,
RikardJune 3, 2023 at 12:35 pm #1409475Hi, i will try to disable it and recreate or modify pages.
I will let you know ASAPJune 3, 2023 at 1:32 pm #1409484This reply has been marked as private.June 4, 2023 at 11:56 am #1409530Hi,
Thanks for the update, the problem with Yoast is likely not related. What happens if you deactivate all other plugins as well? Also please try to recreate the page in question, as something might have been corrupted during your import.
Best regards,
RikardJune 5, 2023 at 10:00 am #1409597Done but the problem persists.
June 5, 2023 at 4:23 pm #1409632Hi,
Thanks for the update. Did recreating the page not work either?
Best regards,
RikardJune 5, 2023 at 4:38 pm #1409638recreating from zero, it works… the problem is occurred when the page was imported from development website but only for any pages, not for all.
https://www.sitowp.it/sito-web-aziendale-standard/ -> this one not works if i try to modify text or change images
and it was imported from https://yard.sitowp.com/sitowp/sito-web-companies-offer-standard/ -> this works perfectly
In staging website i created 12 pages but some don’t work after the migration to production website.
June 5, 2023 at 7:41 pm #1409670Hi,
What happens if you use a different method of importing the pages? You could try to manually copy/paste the shortcodes for example.
Best regards,
RikardJune 6, 2023 at 9:39 am #1409733same problems
June 6, 2023 at 1:17 pm #1409758Hi,
I imported the problem shortcodes on a test site, and editing works without any problems there. Please see private. It’s likely that the problem is local to your site. If you don’t want to spend a lot of time on debugging this problem, then I would suggest that you either recreate the problem pages, or copy the shortcodes in section by section from your development site. If you add section by section, then you will be able to see when the editing starts breaking.
Best regards,
RikardJune 6, 2023 at 5:17 pm #1409777I found the problem…. in these pages there was an emoji in the text ( thumbs up) that created the problem.
I replaced it with svg file and maked some changes.. it works!!June 7, 2023 at 4:09 pm #1409893Hi,
Great, I’m glad that you found the problem, and thanks for the update :-)
Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardJune 28, 2023 at 4:22 pm #1411963you can close it
June 28, 2023 at 7:30 pm #1411987Hi,
Thanks for the update, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
Rikard -
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