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Posts
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Hi Andrés,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( to be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
NikkoHi Nikko,
Thank you very much for your support. You will find login details in private content.
Best regards,
AndresHi,
Thanks for that. The footer and socket are displaying fine on my end both when logged in and out. Did you try loading the site in an incognito or private browser window? If it still should not work after that, then please let us know how to reproduce the problem you are seeing on your end.
Best regards,
RikardHi Rikard,
The footer and socket are displaying fine on my end too. Sorry, I didn’t do nothing and know it is fine. Very strange!!
Thank you,
AndrésHi,
Great, I’m glad to hear that it’s working as it should now. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
Rikard
- The topic ‘I can’t see the footer area if i am not logged in as administrator’ is closed to new replies.