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I purchased Enfold several years ago and set slideshows using Layerslider. I needed to make updates to the slideshows, and, while slideshows show up correctly on the front end, I couldn’t click or make changes on the back end. Today I purchased a new version of Enfold; the UI of Layerslider looks different, but still, once I click on any of the slideshows, it keeps spinning and doesn’t let me make any updates. I even purchased the Layerslider license. Please help! Thank you!
Hey julusha,
Thank you for the inquiry.
It seems to be working correctly on our end. We are able to modify the slider in the home page and publish the changes properly.
Would you mind providing a screenshot or a short clip of the issue? You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot. Here are the steps to follow:
1.) Visit the website of your chosen platform, such as Savvyify, Imgur or Dropbox.
2.) Locate the option to upload a file or an image.
3.) Select the screenshot file from your computer or device and upload it to the platform.
4.) After the upload is complete, you will be provided with a shareable link or an embed code.
5.) Copy the link or code and include it in your message or response to provide us with the screenshot.Thank you for taking the time to share the screenshot. It will help us better understand the issue you’re facing and provide appropriate assistance.
Best regards,
IsmaelThank you so much Ismael,
Probably it was a cashing issue with my browser – the layer slider was stuck there. I just tried from another browser and could see that it is working!
Thank you!
Have a wonderful day!
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