Can't reach my webmaster who purchased the theme and built the website for me.

Hello,

So I would be the one actually who contacted you and I know I’ve had a couple of questions lately but the biggest one still remains.
Of course I had to re-buy the theme since my webmaster vanished into thin air and was not able to reach out to him but at least I am here. So hopefully you might be able to help me. So your theme has a conflict with Rank Math Seo. First I went to those guys creating a LOOM. After a couple of days they could isolate the conflict, which is your theme. But after having bought the theme once again I was like okay let’s give it a try and let’s update it to the newest one, which of course I did and Rank Math just worked like perfectly. But after like 2 days I realized it broke my frontend. I tried to fix it I opened a thread here as well. But the harder I wanted to fix it the worse it got. So I re-installed one of my latest backup. I know use 5.0.1 again and the layout the page sped and everything is good but as soon as I upgrade I get an error message, which in Safari is the following: Error] TypeError: undefined is not an object (evaluating ‘aviaJS.aviaPlugins.register’)

(anonymous function) (avia-footer-scripts-4619b90d68aa84bacc54710dbd11c254—6468ee44b03e1.js:17:73884)
Global Code (avia-footer-scripts-4619b90d68aa84bacc54710dbd11c254—6468ee44b03e1.js:17:73966)

in Chrome as follows:
Uncaught TypeError: Cannot read properties of undefined (reading ‘register’)
at avia-footer-scripts-4619b90d68aa84bacc54710dbd11c254—6468ee44b03e1.js?ver=1684598584:21:73885
at avia-footer-scripts-4619b90d68aa84bacc54710dbd11c254—6468ee44b03e1.js?ver=1684598584:21:73966

I tried to purge do it again, btw. I use a child theme edited functions, style, headers but couldn’t find a way around it.

I also added this problem of mine to another thread but your colleague said since I use the in-built css/js merging and minifying and I also use the same settings with WP-Rocket it is not gonna work. But if you take a look at my downgraded website, I use it exactly the same way twice minified and twice merger and never had any problem before, The site is very fast, Core vitals are good, no frontend problems, but with the newest theme js not loading, styling falling apart. Not even the cookie-consent-bar popped up, the layout sliders stopped working, sometimes the vid on m main page started loading and the next the site broke. I got many console errors so I created a thread about this but there was no answer at least satisfactory enough for me so I turned to chatGPT ‘with whom’ we managed to come up with a fix.

(function() {
  function aviaFoldUnfoldSection(element) {
    var sectionElement = document.querySelector(element);

    sectionElement.addEventListener('click', function() {
      if (sectionElement.style.display === 'none') {
        sectionElement.style.display = 'block';
      } else {
        sectionElement.style.display = 'none';
      }
    });

    // Additional code for the functionality of the plugin
    // ...

    // Return any necessary values or objects (if needed)
  }

  if (typeof aviaJS !== 'undefined' && aviaJS.aviaPlugins) {
    aviaJS.aviaPlugins.register(aviaFoldUnfoldSection, '.avia-fold-unfold-section');
  } else {
    console.error('aviaJS or aviaPlugins is undefined');
  }
})();

also added the following in functions.php

function enqueue_custom_scripts() {
  wp_enqueue_script('avia-fold-unfold-section', get_template_directory_uri() . '/js/avia-fold-unfold-section.js', array('jquery'), '1.0', true);
}
add_action('wp_enqueue_scripts', 'enqueue_custom_scripts');

But turned out it only worked till I minified everything again. So I was back to square 1. From mobile I tried with every possible combination between WP-rocket and in-built optimizer I maybe could start the site twice not the mention the awful core vitals because of the raw, unlimited, not-minified javascripts and styling of course. So sorry for my language I screwed a couple days with it trying to find a solution but I gave up. I restored the theme, which I had earlier. So now everything works perfectly good even I get the solutions to my small problems, since I am not in IT, I just had to step up a little to maintain, update, etc and i started from around 50 in core vitals and now I am at 100 in best practice and SEO performance is between 92-100 and the accessibility is the lowest with like 88 because I found that the least important so I just started getting the score ip this last week. I would be more than happy with this version of your theme because everything works just perfectly but the Rank Math. With the newest theme everything was awful but the Rank Math.Kind of ironic So the guys from there re-directed me to you in order to be able to fix the problem as they said you have the tools to troubleshoot. Sorry for this long letter but I couldn’t explain it in less words. The is the shortest it could get anyways. :D

Long story short I bounced into your changelog and I just saw that your last release or next to launch had 1 fix, which is kind of similar to mine : fixed: Uncaught Error: Call to undefined function apply_filter() in class avia_masonry.
So I was like I am gonna give it a try, why not. Don’t you have any idea what can cause my problem with this new version. Of course I give credentials below to FTP and WpAdmin, the API token is inserted into the theme. So maybe if you have any idea how to fix it, I would be very grrateful. I send the loom video where I show that the SEO plugin does not work and send you a couple seo result, core vitals so that you can see with these settings using this version of theme how good my site can be but with the newer version I barely could make it run.

Many thanks for taking even the time to read this awfully long and boring message.
And I hope there might be a solution for my problem.

Thanks again,

• This reply was modified 1 year, 6 months ago by davidv126. Reason: not sure if the private content can be seen. Here on my end after clicking on submit it disappears but when I click to to edit, it reappears

Here it comes.

I created the staging site.
I am enclosing the login credentials below.

So you can see console errors while being logged in the staging site.
But try to disable the wp-staging plugin so that you can be able to watch the staging site without being logged in.
The real console errors are there which cause my issue but you will see. Styling is broken, js execution is not working.

On the other hand the Rank Math works perfectly good, without any issue.

Thank you

Hello,

Thank you for your answer. I don’t know what I am doing wrong but I modified the code you just sent me. The harder I try to enforce it the less I can succeed. I cleared every layers of my caching like constantly minute by minute. Still no success.

The other thing in my console I don’t see a wp js. error but avia footer………………. js. (uncaught typeerror) I am attaching a screenshot.
It causes the cookie-consent window not to pop up at the first launch of the site but believe it or not that is not the (biggest) problem bothers me most about this error. This script at least this error in it is responsible for the sticky header so I had to turn it off otherwise it was just at the top without shrinking and was not even transparent ( kind of strange design). The last thing I noticed that the pictures which use the lightbox feature instead of being loaded into that frame/box they open as a separate picture using their own original links. I tried to delete every possible cache and everything and the problem is still there.

(P.S.: Maybe if you go through the css since I am not an expert my previous webmaster added them. They are not only implemented in the style.css file but in the on-site editor, too.)

Can you please check on it on the live site. It is not a problem if it is gonna go offline for a little.

Thanks again for your help and sorry for causing this much trouble.

• This reply was modified 1 year, 6 months ago by davidv126.