Viewing 9 posts - 1 through 9 (of 9 total)
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  • April 27, 2023 at 11:13 am #1405808
    Ryan Beeden
    Guest

    Good morning,

    Trying to install the Default Demo for the Enfold theme, however keep getting

    Error accessing file for download:

    cURL error 28: Connection timeout after 10001 ms

    I’ve followed your tutorial to manual install and hasn’t made any difference.

    Can you please help?

    April 27, 2023 at 11:21 am #1405811
    Rikard

    Hi Ryan,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    April 27, 2023 at 11:29 am #1405816
    rmbeeden
    This reply has been marked as private.
    April 27, 2023 at 7:06 pm #1405854
    Rikard

    Hi,

    Thanks for that. Could you upgrade the account to have administrator rights as well please?

    Best regards,
    Rikard

    April 28, 2023 at 7:50 am #1405912
    rmbeeden

    That would help! All updated :)

    April 29, 2023 at 11:11 am #1405975
    Rikard

    Hi,

    Thanks for that. First of all, please make sure that you have a working SSL certificate on the site, then change your site URL to https. If that doesn’t help, then please update your PHP version to 8.x.

    Best regards,
    Rikard

    May 9, 2023 at 10:45 am #1406866
    rmbeeden

    Good morning,

    I have tried both of these methods, still no better.

    May 10, 2023 at 12:08 pm #1406967
    Rikard

    Hi,

    Sorry for the late reply. Could you try reaching out to your hosting provider to check if they can see why the server is returning that message please?

    Best regards,
    Rikard

    May 10, 2023 at 12:11 pm #1406969
    rmbeeden

    Certainly will do.

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