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I’ve installed the Enfold theme and then installed the Enfold child theme. After installing the themes, I only created a few pages, and then I checked my website and found three errors already. Are you serious??!!!
1. ia-footer-scripts-52d42802775cd3f12dddd665397a050d—643ca635e3276.js:9 Uncaught TypeError: Cannot read properties of undefined (reading ‘3’)
at avia-footer-scripts-52d42802775cd3f12dddd665397a050d—643ca635e3276.js:9:34450
at avia-footer-scripts-52d42802775cd3f12dddd665397a050d—643ca635e3276.js:9:34672
(
2. min-bar.min.js?ver=6.2:2 Uncaught TypeError: u.hoverintent is not a function
at HTMLDocument.<anonymous> (admin-bar.min.js?ver=6.2:2:2979)
(
3.uery.min.js?ver=3.6.3:2 Uncaught TypeError: a.avia_utilities.supports is not a function
at g (avia-footer-scripts-52d42802775cd3f12dddd665397a050d—643ca635e3276.js:9:18801)
at a.avia_utilities.avia_ajax_call (avia-footer-scripts-52d42802775cd3f12dddd665397a050d—643ca635e3276.js:9:10838)
at HTMLDocument.<anonymous> (avia-footer-scripts-52d42802775cd3f12dddd665397a050d—643ca635e3276.js:9:9466)
at e (jquery.min.js?ver=3.6.3:2:30158)
at t (jquery.min.js?ver=3.6.3:2:30460)Don’t tell me about clearing cache or plugin conflicts! I’ve already cleared the cache, and all plugins have been disabled. The Enfold theme I’m using was freshly downloaded today, and the child theme is also the latest version. It’s simply incomprehensible. I’ve reinstalled it so many times, but the endless errors persist. Can someone actually solve this problem for once?
I’ve had enough of these never-ending errors that appear even before I’ve done anything. I don’t want to use your theme anymore. I want to return it, so please handle this asap.
I submitted a request to return the theme a week ago, and I haven’t received any response yet. Please handle this immediately.
Hey churchillalexander43,
We would like to apologize for the troubles. Did you install any plugins prior to editing the theme? The error above is generated from the merged scripts, which the theme creates to improve the performance of the site.
To fix the issue temporarily, please try to disable the default file compression feature in the Enfold > Performance > File Compression settings. You should also deactivate the cache plugin and other compression plugins while editing the site. Enable them back once the site is ready to go live. Let us know if this helps.
Best regards,
IsmaelNO, IT DID NOT WORK！！！！！！
As I mentioned before, I don’t want to waste any more of my time troubleshooting your theme. I am extremely dissatisfied with how much time it has consumed. Please arrange a refund immediately.
Perhaps we should rule out the other sources of error before blaming everything on the theme first.
Which WordPress (6.2.2) version is running and which php version is selected at your provider for the corresponding domain?
The WordPress 6.2 definitly needs newer php versions to run properly.Hi,
@churchillalexander43 We will review your request and respond.
@Guenni007 Thanks for your help and for sharing a story :)Best regards,
Yigit
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