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  • April 11, 2023 at 10:17 am #1404099
    woogie07

    Hi,

    We had a website that was working fine but has started to display a blank screen.

    The site is running Enfold 5.4 and v8.1 php

    Is this a php issue or a theme issue?
    i have been told that lowering to php 7.2 will fix the issue but I need to know why the site has suddenly stopped displaying, when it was working ok previously. i can access the WP dashboard ok.

    If a theme update is required, what is the best way to update?

    Thanks
    Marcus

    April 11, 2023 at 6:21 pm #1404132
    woogie07

    Hi,

    Following on from my initial query, I have since updated the enfold theme to the latest version 5.5 and this has fixed.

    Do you recommend that themes are set to auto-update on cPanel Or is this dangerous and should they always be done manually?

    Thanks

    April 11, 2023 at 6:34 pm #1404138
    Rikard

    Hi,

    You can’t update automatically from Themeforest as far as I’m aware, so you will have to update manually via the WordPress backend. Anyway, I’m glad to hear that the update solved your problem. Please let us know if you should need any further help on the topic, or if we can close it.

    Best regards,
    Rikard

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