Viewing 16 posts - 1 through 16 (of 16 total)
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  • #1402266

    Ich habe eine Form von activecampaign in einen CodeBlock eingefügt. Der Get mit dem Request wird durch die Referrer Policy aber in Chrome geblockt. Die Referrer Policy habe ich auf dem WebServer auf unsafe-url eingestellt, aber es wird leider immer noch geblockt. In anderen Browser wie z.B: Safari wird dies nicht geblockt

    #1402434

    Hey christianes4,

    Is the code you are using part of the Enfold theme by default? If not, then please try reaching out to the authors of the code first of all.

    Best regards,
    Rikard

    #1402599

    Hey Rikard,

    the code is not part of theme.

    But before we use elementor themes and it works fine.
    If we use it in the wordpress dashboard, it works fine.

    The problem consists only with chrome browser.
    You can test the registration form is by yourself:
    https://professional-software.net/lpwebinar/

    You know Referrer Policy (http security headers)?

    thanks

    #1402680

    Hi,

    What do you mean by that it’s working in the WordPress dashboard? Is the script supposed to be available globally on your site, or only on a specific page? If the problem is intruduced by adding the code in question, then that is the likely problem, not the theme you are using.

    Best regards,
    Rikard

    #1402691

    Hi,
    so my englischi is not very good.
    Can I introduce the problem during remote control (teamviewer…)?

    We are using the same form as in the past.
    With elemtor it works and not with enfold.
    The send button action will blocked.

    thanks markus

    #1402761

    Hi,

    We only provide support via this forum.

    You can write in your native language and then translate with Google Translate for example.

    Best regards,
    Rikard

    #1402764

    … I explained the following:
    We use a form from active activecampaign. https://professional-software.net/lpwebinar/
    In the past with another themes it worked fine.
    I had tested without any theme it works fine.
    With enfold theme it doesn’t work in chrome.

    The problem is that the send button action will blocked from Referrer Policy.
    Here the request:
    Request URL: https://professional-software.activehosted.com/proc.php?u=27&f=27&s=&c=0&m=0&act=sub&v=2&or=99d18d848edd01350ef8cdeef20a9d56&firstname=m&email=m.stoll%40outlook.de&jsonp=true

    I can’t not send an screen shot to you.
    I can’t show my problem vie remote control.

    OK how we can go on?

    #1402942

    Sorry Rikard, how we can go on?

    #1402955

    Hi,

    Why can’t you send us a screenshot?

    I’m no expert on the subject, but this seems to be default browser behaviour: https://developer.chrome.com/blog/referrer-policy-new-chrome-default/. That is not a general theme problem, so it’s likely that your custom code is causing it to happen.

    Did you try adding the code on a test page with no other content? Did you try using the code while another theme is active? Also, what code are you actually trying to use?

    Best regards,
    Rikard

    #1402967

    Hi,

    I’m no expert on the subject, but this seems to be default browser behaviour: https://developer.chrome.com/blog/referrer-policy-new-chrome-default/. That is not a general theme problem, so it’s likely that your custom code is causing it to happen.
    -> Yes I know the default referrer-policy for chrome (see my post before!)
    -> For this reason I had set referrer-policy to “unsafe” at my apache webserver.
    -> This configuration works fine for other themes like elementor and chrome

    Did you try adding the code on a test page with no other content?
    -> Yes I did and it works fine (see my post before!)

    Did you try using the code while another theme is active?
    -> Yes I did and it works fine (see my post before!)
    -> And with Enfold Theme it does not work (see my post before!)

    -> So at the end it works always fine, but not for Enfold and Chrome.

    Why can’t you send us a screenshot?
    -> Yould me that this chat is the only support.
    -> How can I send an screen shot inside this Chat?

    So we started the support until 5 days.

    Best regards,
    Markus

    #1403038

    Hi,

    Did you try adding the code on a test page with no other content?
    -> Yes I did and it works fine (see my post before!)

    That most likely means that there is a problem on the page you are using. Did you try recreating the layout on a test page where you know the code works on?

    There are a multitude of services online where you can upload screenshots to. Google Drive, Dropbox, Imgur, Snipboard are a few of them. You could try uploading your screenshots to one of these services, then link to them here.

    Best regards,
    Rikard

    #1403094

    Hi,
    That most likely means that there is a problem on the page you are using. Did you try recreating the layout on a test page where you know the code works on?
    -> Yes I did create a new page with enfold, but it does not work with chrome.
    -> We have 3 pages (with enfold) containing this form, and no page works with chrome

    markus

    #1403189

    Hi,

    Thanks for the update. I’m struggling a bit to understand you, are you saying that the code is working as it should on a page without any other content, but it fails when you add content above or below it? If so, then when exactly does it start failing?

    I’ve tried submitting the forms on the page you linked to using both Chrome and Firefox, and both seem to be working the same in both browsers. Once submitted they redirect to the page in private.

    Best regards,
    Rikard

    #1403358

    ok this is not pracital.
    We switch back to elementor or another theme.
    In a second step we will try to get money back.

    #1403382

    For your information.
    We update enfold theme from 5.4 to 5.5 and the problem was solved.

    #1403437

    Hi,
    Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

Viewing 16 posts - 1 through 16 (of 16 total)
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