Viewing 17 posts - 1 through 17 (of 17 total)
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    Posts
  • March 23, 2023 at 1:05 pm #1402150
    Daniela

    Hi there,

    I created single product pages with the built-in layout editor.
    In woocommerce settings I defined price-suffix “zzgl. MwSt” and it shows next to the price as soon as a variant is chosen.
    BUT: under the block “buy product button” woocommerce produces an additional text “exkl. MwSt.” as i chose the option to enter my prices without VAT.

    Any suggestions as to how delete this second price notification? It also appears in a weirdly dislocated way under every product in the product grid.

    Thanks to everyone willing to think about this.

    March 24, 2023 at 4:26 am #1402228
    Ismael

    Hey Wollenhaupt,

    Thank you for the inquiry.

    Where can we check the issue? Please provide the site URL in the private field, screenshots will also help.

    Did you add or set up a new tax rate in the Woocommerce settings?

    // https://woocommerce.com/document/setting-up-taxes-in-woocommerce/#setting-up-tax-rates

    Best regards,
    Ismael

    March 24, 2023 at 10:54 am #1402273
    Daniela

    Hi Ismael,

    the site is still in maintenance mode on a subdomain as we are currently thinking about changing our actual website. I can provide you with a login.
    Tax rate ist set to German VAT and it works.

    March 24, 2023 at 10:54 am #1402274
    Daniela
    This reply has been marked as private.
    March 24, 2023 at 10:58 am #1402277
    Daniela
    This reply has been marked as private.
    March 24, 2023 at 11:16 am #1402279
    Daniela

    https://hidrive.ionos.com/lnk/KO0DOvir
    https://hidrive.ionos.com/lnk/10UDORNB

    • This reply was modified 1 year, 8 months ago by Daniela.
    March 24, 2023 at 11:18 am #1402280
    Daniela

    It should work now for you to see my screenshots. I want to delete the text “exkl. MwSt.” bottom left of every image and under the buy-button.

    March 28, 2023 at 7:02 am #1402722
    Ismael

    Hi,

    We may need to see your tax configurations in order to understand the issue. Please provide the login details in the private field.

    To hide the price suffix or tax info temporarily, you can try this css code.

    .woocommerce-price-suffix {
	display: none;
}

    Best regards,
    Ismael

    March 28, 2023 at 9:03 am #1402728
    Daniela

    Hi Ismael,

    thank you! The price suffix is right behind the price as soon as a variation is chosen. This should be visible but not the tax information under the whole “buy button”.

    Login is provided.
    Regards

    March 31, 2023 at 4:51 pm #1403126
    Mike

    Hi,
    Thanks for your patience and the link to your site to hide the exkl. MwSt. below the buy button on single product pages please try adding this css to your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    #top.single-product .wc-gzd-additional-info.tax-info {
	display: none;
}

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    April 17, 2023 at 2:21 pm #1404690
    Daniela

    Hi Mike,

    thanks a lot for your effort but this does not work – unfortunately.

    Sorry for the late reply – easter vacation!

    Regards
    Daniela

    April 17, 2023 at 6:24 pm #1404725
    Mike

    Hi,
    Thanks for the feedback, I checked the page linked below and with the css in your Quick CSS disabled I see the exkl. MwSt.
    Enfold_Support_1804.jpeg
    when it is enabled like it is now I don’t see it
    Enfold_Support_1806.jpeg
    Try clearing your browser cache following these steps for Safari and note step 4 where you will Clear the History.
    Or if you are referring to a different page please link directly to it so we can check.

    Best regards,
    Mike

    April 19, 2023 at 1:20 pm #1404940
    Daniela

    Hi Mike,

    yes, you are right but please try choosing an option in the dropdown. After choice it will appear again.

    Regards
    Daniela

    April 19, 2023 at 1:22 pm #1404941
    Daniela

    …. and do you see any possibility to hide the exkl. Mwst. in product overview? (see link below)

    April 20, 2023 at 12:43 am #1405003
    Mike

    Hi,
    I change the css and now both situation are hidden, please clear your browser cache and check.

    #top .wc-gzd-additional-info.tax-info {
	display: none !important;
}

    Best regards,
    Mike

    May 26, 2023 at 1:04 pm #1408672
    Daniela

    Hi Mike,

    Thanks a lot, works just fine.

    Topic can be closed.

    Regards,

    Daniela

    May 26, 2023 at 3:43 pm #1408697
    Mike

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

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