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  • March 23, 2023 at 12:12 pm #1402138
    helmutkremers

    The background colour of columns is not showing on the mobile view (tablet and phone) of my website although it’s fine on a desktop or laptop.
    Can someone help, please?

    Many thanks

    March 23, 2023 at 8:27 pm #1402198
    Rikard

    Hey helmutkremers,

    I’m not sure I understand the problem you are having, could you post a screenshot highlighting it please?

    Best regards,
    Rikard

    March 24, 2023 at 9:36 am #1402260
    helmutkremers
    This reply has been marked as private.
    March 24, 2023 at 4:58 pm #1402374
    Nikko

    Hi Helmut,

    I tried to check the link you gave on my desktop, however the 3rd column does not seem to show any background color.
    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

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