Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • March 15, 2023 at 1:29 am #1401198
    MichelleArm

    I have tried to import the “default demo” on my new site, but it does not work. I even tried the manual option, but this does not work either. I have increase memory and upload times with no luck.

    March 15, 2023 at 5:44 am #1401211
    Nikko

    Hi MichelleArm,

    Please enable PHP ZipArchive Extension and that should fix the issue.
    You can verify if it’s enabled or disabled by going to the link in private content.
    You can enable it via cPanel here’s a guide on how to enable it: https://bobcares.com/blog/enable-php-zip-extension-cpanel/ or you can request help from your hosting provider to enable this feature and the issue should be fixed.

    Best regards,
    Nikko

    March 15, 2023 at 11:33 pm #1401325
    MichelleArm

    Thank you!

    March 16, 2023 at 6:30 pm #1401403
    Rikard

    Hi,

    Great, I’m glad that Nikko could help you out. Please let us know if you should need any further help on the topic, or if we can close it.

    Best regards,
    Rikard

  • Author
    Posts
Viewing 4 posts - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.