Text not showing up when in Edit mode - Support | Kriesi.at

Viewing 6 posts - 1 through 6 (of 6 total)

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March 6, 2023 at 9:28 pm #1400293

bemodesign
Participant

1. I click on Edit Text or another option, and it doesn’t show the text or photo. See screenshot. http://ssbaz.armourcloud.io/wp-content/uploads/2023/03/Screen-Shot-2023-03-06-at-1.23.26-PM.jpg
2. It also won’t allow me to upload any new photos. The “Insert Image” button doesn’t work. see screenshot: http://ssbaz.armourcloud.io/wp-content/uploads/2023/03/Screen-Shot-2023-03-06-at-1.26.30-PM.jpg

Can you check these issues out for me?

thanks!

March 7, 2023 at 3:06 am #1400302

Ismael
Moderator

Hey bemodesign,

Thank you for the inquiry.

1-2) It seems to be working correctly on a test page (see private field). Where can we reproduce the issue? Please provide a link to the actual page.

Best regards,
Ismael

March 8, 2023 at 3:29 am #1400419

bemodesign
Participant

It seems to be just on the Home page. Try adding a Text Block to the home page, it is blank when you try to edit. Any ideas on how to fix this? is there an open code or something?

March 8, 2023 at 7:22 pm #1400499

Rikard
Keymaster

Hi,

Thanks for the clarification. What happens if you deactivate all plugins? You could also try copying all the shortcode to a new page to see if that helps. If not, then you can try removing code which might be causing problems, like the Google review code for example.

Best regards,
Rikard

March 8, 2023 at 10:27 pm #1400514

bemodesign
Participant

Thanks, it was the Google Review code. I had to reinstall it.

March 10, 2023 at 8:43 pm #1400760

Rikard
Keymaster

Hi,

Great, I’m glad that you found the problem. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard
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