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Hello,
When I upgrade php to 8, I get a fatal error in WordPress. In the Apache error logs it says Enfold failed to load. Do I need the paid version to correct this error? Can you assist or help me with locating our purchase code? The email address should be (Email address hidden if logged out)
Hey Jim Zeigler,
Thanks for your question, if you are using a very old version of Enfold then this could be the cause. We do not have records of purchase codes, Envato (Theme Forest) is the exclusive licensor for Enfold. We can not license directly. You will need to login to your Envato account to download the latest version. If you forgot your Envato login then please recover it from Envato, if you never had an account and someone else bought the theme for you then please contact them because Envato doesn’t transfer licenses from one user to another.
If you can’t contact them, then please create your own account when you purchase a new license.To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
then you will see the Theme updated successfully message.
Best regards,
Mike
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