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AuthorPosts
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February 21, 2023 at 3:07 pm #1398780
Hello,
My site are using a video in a color section and it worked fullscreen before the update, but now it cut the video on the top and the bottom.
Do you know a fix for this?February 21, 2023 at 3:28 pm #1398784Hi mvi,
Can you try to temporarily disable CSS File Merging And Compression and JS File Merging And Compression in Enfold > Performance and flush out plugin cache if you have one.
Best regards,
NikkoFebruary 21, 2023 at 3:39 pm #1398785Hi Nikko,
This is disabled to begin with and have cleared cache and tried in incognito mode and other browsers.
It started after the update.February 21, 2023 at 4:11 pm #1398792Hi mvi,
Can you give us temporary admin access to the staging site? so we can inspect further.
Just post the credentials in private content.Best regards,
NikkoFebruary 22, 2023 at 8:12 am #1398830Yes sure i have add it in the private content
February 22, 2023 at 3:45 pm #1398898Hi mvi,
Thanks for providing the login credentials.
Can you give us the login link as well? I tried /wp-admin and /wp-login.php however it does seem to load endlessly and not showing the login form, please check.Best regards,
NikkoFebruary 22, 2023 at 3:48 pm #1398899Hi Nikko,
Yes sure i have linked it.
February 24, 2023 at 3:50 am #1399070Hi mvi,
Thanks for providing the login link, it seems the reason for the issue you are having on your site is this code:
#top #desktop-header .av-section-video-bg iframe, #top #desktop-header .av-section-video-bg embed, #top #desktop-header .av-section-video-bg object, #top #desktop-header .av-section-video-bg video { height: 1070.4375px; top: -282.71875px; }
I could not find it in common location for custom CSS.
Clearing cache does not seem to fix it nor disabling plugins and switching themes.To fix it, I have added this CSS code in Enfold > General Styling > Quick CSS:
#top #desktop-header .av-section-video-bg video { top: 0 !important; }
Please review your site.
Best regards,
NikkoFebruary 24, 2023 at 7:49 am #1399088Hello,
The code works perfectly. Thank you!
Any reason since it needed this code? It worked fine before the update.
February 24, 2023 at 9:17 am #1399109Hi mvi,
You’re welcome :)
As for the reason, it seems to be an isolated case since I could not reproduce it on my end, and the CSS I mentioned that is the cause seems nowhere to be found in the backend but surprisingly appears on the frontend, so it cannot be removed which is the ideal solution, so I opted to the 2nd solution which was to add a CSS code to override the problematic CSS code.Best regards,
Nikko -
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