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  • February 9, 2023 at 9:26 pm #1397357
    cweber55

    I have updated content on my website, see the changes within Enfold, but it will not propagate to the web.
    I have cleared cache, tried incognito browsers and tried multiple devices. Can you please tell why I am getting an error?

    February 10, 2023 at 12:46 am #1397363
    Mike

    Hey cweber55,
    Please include an admin login in the Private Content area and the link to the correct document so we can check.

    Best regards,
    Mike

    February 10, 2023 at 2:09 am #1397369
    cweber55

    Below is login and information you requested.

    February 10, 2023 at 5:21 am #1397378
    Mike

    Hi,
    Thanks for the login I see that you are using Enfold v3.8.4 with WordPress 6.1.1,
    This version of Enfold doesn’t support this version of WordPress, you will need to update to Enfold v5.4
    When I try to edit the text block which has your link the text doesn’t show, only this: <p><br data-mce-bogus="1"></p>
    To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
    WordPress_Appearance_Themes_Add-Themes_Add-New.jpg
    after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
    Installing_theme_from_uploaded_file_This_theme_is_already_installed.jpg
    then you will see the Theme updated successfully message.
    Theme_updated_successfully.jpg

    Best regards,
    Mike

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