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  • January 19, 2023 at 2:32 pm #1394356
    chairevigneetvin

    Hi,
    I bought the ENFOLD theme and installed without problem.
    Now I can not activate the API key to be able to make the theme updates from WordPress.
    The error message is displayed:

    The last time we checked your Envato token we couldn’t connect to it:
    Access to purchases could not take place
    Username could not be found (required for your information only)
    Unable to access E-Mail (required only for your information)
    The following errors have occurred:
    cURL error 7: Failed to connect to api.envato.com port 443: Connection refused
    cURL error 7: Failed to connect to api.envato.com port 443: Connection refused
    cURL error 7: Failed to connect to api.envato.com port 443: Connection refused
    Purchases: a pb. took place to access your purchases. Updates impossible.

    Thanks for helping me!
    Stephanie

    January 19, 2023 at 3:16 pm #1394364
    Yigit

    Hi,

    Thanks for contacting us!

    Have you referred to this post to generate your Personal Token: https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token? If you have not, please do so.

    If you have, please try using Envato Market plugin: https://www.envato.com/lp/market-plugin/ and insert your Token in plugin options and check Themes for the update.

    Best regards,
    Yigit

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