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  • January 18, 2023 at 6:54 pm #1393973
    Edwin van den Berg
    Guest

    Hi. I have a license and bought new support. Why can’t I get into support? They keep asking me for a NEW license.
    This is the licens nr:

    a41dff40-7bda-43a1-842d-a1b6786757b9

    Thanks

    January 19, 2023 at 2:34 pm #1394357
    Yigit

    Hi Edwin,

    Please login to your support account and go to https://kriesi.at/support/forum/enfold#new-post and re-validate your purchase code. After that you should be able to start new threads.

    If it does not help, please let us know :)

    Cheers!
    Yigit

    January 19, 2023 at 3:49 pm #1393984
    Rikard

    Hey Edwin van den Berg,

    According to our system you have valid support until 2023-07-20. Did you try using a different browser to login?

    Best regards,
    Rikard

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