Viewing 4 posts - 1 through 4 (of 4 total)
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  • January 16, 2023 at 5:50 pm #1378913
    denis
    Guest

    Hi, I have a problem with my website metz-hagen.de
    Wordpress tells an error with your theme ENFOLD
    is there any chance to fix that?

    January 16, 2023 at 5:55 pm #1378916
    Yigit

    Hi,

    Thanks for contacting us!

    Please make sure that you are using the latest version of Enfold. You can refer to this post – https://kriesi.at/documentation/enfold/theme-update/ and update Enfold to the latest version 5.3.1.1.

    If you are using the latest version, please make sure that your PHP version is 8.0.x. You can contact your hosting provider and they can change the PHP version for you.

    If you would like us to look into it, please register to our support forum – https://kriesi.at/support/register/ using your purchase code and start new thread under Enfold sub forum and temporary WP admin and FTP logins in private content field :)

    Regards,
    Yigit

    January 16, 2023 at 6:25 pm #1378939
    denis
    Guest

    no chance to update

    current version is EnfoldVersion: 4.5.2

    I will search my purchase code and register to the forum later

    tnx

    January 16, 2023 at 7:26 pm #1378949
    Yigit

    Hey,

    Updating the theme would mostly likely fix the issue. If it does not, please let us know and we will look into it.

    Regards,
    Yigit

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