Viewing 6 posts - 1 through 6 (of 6 total)
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  • January 12, 2023 at 4:23 pm #1378444
    Erin Russell
    Guest

    Hi there,
    I have a purchase code for the Enfold theme but a former employee created an account and didn’t document the username or password. I need some support for my theme. Could you please help me register an account so I can post a question on the forum? I’ve provided the purchase code below.
    Thanks,
    Erin

    January 12, 2023 at 5:16 pm #1378451
    Rikard

    Hey Erin,

    Do you have some kind of proof of purchase? Or do you know which email was used to register the current account?

    Best regards,
    Rikard

    January 12, 2023 at 6:21 pm #1378461
    Erin Russell
    Guest
    This reply has been marked as private.
    January 12, 2023 at 8:39 pm #1378481
    Rikard

    Hi,

    Thanks for that. I’ve changed the email for the account in question to the one you are using here, please try to login with that and the password in private.

    Best regards,
    Rikard

    January 12, 2023 at 9:10 pm #1378490
    erinr

    That worked, thank you so much!

    January 13, 2023 at 11:34 am #1378563
    Rikard

    Hi,

    Great, I’m glad that we could help. Please let us know if you should need any further help on the topic, or if we can close it.

    Best regards,
    Rikard

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