Viewing 8 posts - 1 through 8 (of 8 total)
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  • January 12, 2023 at 4:07 pm #1378434
    h.exe

    Hello,

    I am helping maintain a website that is running Enfold 4.5.7., now the provider wants us to update to php 8. so I guess we will need to update Enfold. This does not work via the wordpress backend. Enfold Theme Update says that the latest version is already running.

    The Envato Private Token seems to be intact, it is linked to the Envato account of the web designer who had created the site and purchased the license for the owner in 2016, but she is no longer maintaing the site. We have a License Certificate from the purchase.

    Can you please help us to proceed?

    Thanks a lot

    January 12, 2023 at 4:27 pm #1378445
    Rikard

    Hey h.exe,

    Please refer to this: https://kriesi.at/documentation/enfold/theme-registration/

    Best regards,
    Rikard

    January 12, 2023 at 5:57 pm #1378459
    h.exe

    Thank you for the quick reply.
    Our Envato private Token seems to be ok, but still says that 4.5.7 was the latest version (see screenshot in the private section)
    Can you give us a hint, please?
    Thank You very much

    January 12, 2023 at 6:29 pm #1378464
    Yigit

    Hey,

    Could you please try installing Envato Market plugin – https://www.envato.com/lp/market-plugin/, inserting your token in plugin settings and go to Themes tab of the plugin to see if you are able to update the theme there? :)

    Best regards,
    Yigit

    January 12, 2023 at 7:23 pm #1378468
    h.exe

    Thank You very much for the quick answer, and yes, this helped, updating now worked perfectly, Thank you :)

    January 12, 2023 at 8:41 pm #1378485
    Rikard

    Hi,

    Great, I’m glad that Yigit could help you out. Please let us know if you should need any further help on the topic, or if we can close it.

    Best regards,
    Rikard

    January 13, 2023 at 1:10 am #1378506
    h.exe

    Thank you for your help, everything works fine now, this thread can be closed.

    January 13, 2023 at 1:24 am #1378507
    Yigit

    Hi,

    You are welcome! :)

    For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/

    If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

    Enjoy the rest of your day!

    Best regards,
    Yigit

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