Viewing 8 posts - 1 through 8 (of 8 total)
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  • January 10, 2023 at 11:27 pm #1378183
    AlinaBreitbach

    Nachdem ich heute das Update auf PHP 8.0 gemacht habe ist meine Seite down und ich bekomme die Meldung, dass mein Theme nicht richtig installiert ist. Ich habe dann festgestellt, dass ich seit längerem keine Updatebenachrichtigung mehr erhalten habe und mit meiner 4.5 Version ziemlich hinterher hänge. Wir haben dann manuell über SFTP auf 5.3 geupdated, jetzt sieht man wieder meine Startseite aber den Rest nicht mehr. Er sagt auch immer noch das das Theme pausiert ist. Irgendetwas stimmt nicht…

    Auf meiner zweiten Domain hat allerdings das händische Update soweit funktioniert.

    Woran liegt das? Was kann ich machen? Ich benötige dringend Unterstützung!!

    Danke!

    January 11, 2023 at 8:31 am #1378216
    Ismael

    Hey AlinaBreitbach,

    Thank you for the inquiry.

    The site seems to be loading correctly on our end. Did you figure out the issue? If you can still see the problem, please try to toggle or temporarily disable the Enfold > Performance > File Compression settings, then purge the cache. Let us know if this helps.

    Best regards,
    Ismael

    January 11, 2023 at 9:14 am #1378220
    AlinaBreitbach

    Hello Ismael,

    the main site works, but the most of the other sites are down or you can see a half site or something like that…. https://ab-photographie.de/angebote/individuelles-einzelshooting/

    This is a very important website for me and after the manual update to the latest Enfold version and PHP 8.0 it doesn´t work.

    Greatings
    Alina

    January 11, 2023 at 10:29 am #1378226
    Rikard

    Hi,

    Thanks for the update. Please try to delete the old CSS and JS files under Enfold->Performance, to see if that helps. You could also try to temporarily deactivate file compression on the same page. If you should need further help, then please post admin WordPress login details in private.

    Best regards,
    Rikard

    January 11, 2023 at 10:45 am #1378230
    Guenni007

    on your start page there is enfold 5.3.1.1 on your other pages there are still in DOM the old version (4.5) shown.
    So if there are caching tools ( wp-optimize ) – refresh all cache – refresh – like Rikard said your merged files.

    January 11, 2023 at 11:24 am #1378236
    Ismael

    Hi,

    Please provide the login details in the private field so that we can check the issue further. Did you try disabling the file compression settings as suggested? You can find it in the Enfold > Performance panel.

    Best regards,
    Ismael

    January 11, 2023 at 11:24 am #1378237
    AlinaBreitbach

    Hello everybody,

    it works!!
    Thank you very much!!!

    Best regards
    Alina Breitbach

    January 11, 2023 at 12:11 pm #1378247
    Rikard

    Hi,

    Great, I’m glad that you got things working, and thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

    Best regards,
    Rikard

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