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  • #1376302

    Hi,

    when I upload pics of very small InDesign graphics exported as jpg the names change.
    E.g.
    8g_Sp_9-7.jpg changes to 8g_Sp_9-7g2a9d.jpg
    and the icon shows a broken link with the ? in the blue field

    When I upload the same pic again the name changes to
    8g_Sp_9-2qqrwk.jpg

    First I thought I might have used a CMYK pic, but ist is a RGB

    Best regards
    Bettina

    #1376490

    Hey Bettina,
    Thank you for your patience and the link to your site, this kind of renaming is not typical in WordPress, the login you posted didn’t work so I tested on my demo site and was not able to reproduce this.
    Please Try disabling your plugins. If that resolves the issue, reactivate each one individually until you find the cause.

    Best regards,
    Mike

    #1376517

    are these jpgs dimensions bigger than 2560px ?
    if so – there will be a rescaled image to that maximum dimension – and the original won’t be shown in media library.
    But these rescaled images got a different nomenklatura f.e.: 8g_Sp_9-7-rescaled.jpg

    So it sounds to me like you are using an image optimising tool – that will do the same ( recalculate too big images ) but renamed the new image in a different way.

    by the way: there is a way to get rid of that limitation by :
    add_filter( 'big_image_size_threshold', '__return_false' );

    but i recommend to not load to big images to the media library – because the backups then become more and more bloated.

    OR: are these files product images and you are concerning to WooCommerce ?
    then have a look to :

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